A+ Core 2 (220-1002) Cram Notes

1. Operating Systems

1.1 Compare and contrast the features and requirements of various Microsoft Operating Systems

1.2 Given a scenario, install, and configure the operating system using the most appropriate method

1.3 Given a scenario, use appropriate command line tools

1.4 Given a scenario, use appropriate operating system features and tools

1.5 Given a scenario, use Control Panel utilities (the items are organized by "classic view/large icons" in Windows)

1.6 Setup and configure Windows networking on a client/desktop

1.7 Perform preventive maintenance procedures using appropriate tools

1.8 Explain the differences among basic OS security settings

1.9 Explain the basics of client-side visualization

2. Security

2.1 Apply and use common prevention methods

2.2 Compare and contrast common security threats

2.3 Implement security best practices to secure a workstation.

2.4 Given a scenario, use the appropriate data destruction/disposal method

2.5 Given a scenario, secure a SOHO wireless network

2.6 Given a scenario, secure a SOHO wired network

3. Mobile Device

3.1 Explain the basic features of mobile operating systems

3.2 Establish basic network connectivity and configure email

3.3 Compare and contrast methods for securing mobile devices

3.4 Compare and contrast hardware differences in regards to tablets and laptops

3.5 Execute and configure mobile device synchronization

4. Troubleshooting

4.1 Given a scenario, explain the troubleshooting theory

4.2 Given a scenario, troubleshoot common problems related to motherboards, RAM, CPU and power with appropriate tools

4.3 Given a scenario, troubleshoot hard drives and RAID arrays with appropriate tools

4.4 Given a scenario, troubleshoot common video and display issues

4.5 Given a scenario, troubleshoot wired and wireless networks with appropriate tools

4.6 Given a scenario, troubleshoot operating system problems with appropriate tools

4.7 Given a scenario, troubleshoot common security issues with appropriate tools and best practices

4.8 Given a scenario, troubleshoot, and repair common laptop issues while adhering to the appropriate procedures

4.9 Given a scenario, troubleshoot printers with appropriate tools


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