1.8 Given a scenario, implement the following network troubleshooting methodology
Given below is the sequence of steps recommended to be following is solving a network problem:
Information gathering - Identify symptoms and problems
Identify the affected areas of the network
Determine if anything has changed
Establish the most probable cause
Determine if escalation is necessary
Create an action plan and solution identifying potential effects
Implement and test the solution
Identify the results and affects of the solution
Document the solution and the entire process
Indirect enquires are usually not a recommended practice.
1.9 Identify virtual network components
Virtual Switch is a software program that allows one virtual machine to communicate with another.It can intelligently direct communication on the network by inspecting packets before passing them on.
Virtual Server is a server which is shared by multiple website owners. Each owner can use use and administrate
With virtual desktops, a user's data is stored in a data center rather than on an office computer's hard drive. By providing authentication credentials, a secure connection can be established between the centralized repository of user data and that user's device , thus allowing the user to remotely access her document.
PBX A Private Branch Exchange (PBX) is a privately owned telephone switch traditionally used in corporate telephony systems. Although a PBX is not typically considered a VoIP device, it can connect into a VoIP network through a gateway.
In Naas (Network as a Service), the service provider offers services like e-mail and DNS for use by the clients. In SaaS (Software as Service), typically access is provided to a software application.
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